Solution Bank
Provide instant help to field engineers in need. Improve MTBF, MTTR & First time fix rates. Retain the knowledge of seniors even during their absence
Pre-defined solution bank will assist the service engineers to identify what solution is given for any incident from the historical data which is built from previous resolutions given by technician or service engineers.
Solution Data banks will be built automatically over a period of time from solutions provided by Service Engineers, tagging the solutions for various incidents reported by users across different locations. The solutions are device-specific and provide resolution to commonly occurring issues.
Additional Features
Asset Life Cycle Management
Asset Tracking with BLE/RFID/QR Code
Monitoring
Floor Plan
Management
Monitoring
Management
Auditing
Organization Visibility
Overall performance bench marking with KPI of assets, personnel, processes & maintenance management
Improved Maintenance Planning
Using Schedule calendar can reduce idle time and overtime with balanced & efficient PM work schedules
Measure Performance
Monitor KPI, including workforce productivity, PM compliance, downtime, overdue tickets & SLA violations
See InnoMaint Maintenance
Management System in Action
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