SLA for Incidents & Schedules

Work in line with estimates for consistency in performance. Monitor SLA violations via automatic escalations. SLA violation reports for measurement of performance

SLA for Incidents & Schedules

Today’s businesses demand high quality services on time, failing which maintenance operations could prove to be costly and detrimental to the business. By implementing strict Service Level Agreements to ensure high standards of operational administration Factory/Facility Managers can ensure that the required services are completed within the timeframes defined for various stages of  incidents or preventive maintenance service requests.

  • SLA can be defined for breakdown tickets and for any scheduled maintenance
  • Asset level SLA can be configured for each stage of ticket/schedule workflow 
  • Monitor SLA compliance by automatic escalations (unlimited levels) in case of SLA violations 
  • On violation of SLA alert the right people to initiate necessary action
  • Measure Service level performance using SLA violation reports

Additional Features

Asset Life Cycle Management

Asset Tracking with BLE/RFID/QR Code

OEE
Monitoring
Interactive Asset
Floor Plan
Procurement
Management
IoT Energy
Monitoring
Inventory
Management
Fixed Asset
Auditing
Benefits

Organization Visibility

Overall performance bench marking with KPI of assets, personnel, processes & maintenance management

Improved Maintenance Planning

Using Schedule calendar can reduce idle time and overtime with balanced & efficient PM work schedules

Measure Performance

Monitor KPI, including workforce productivity, PM compliance, downtime, overdue tickets & SLA violations

See InnoMaint Maintenance
Management System in Action

Awards & Recognitions

Real Testimonials

About Real Impact

Innomaint drives technicians, manager and support
agents. Read and watch customers have to say about the
real change they experienced.
The Software allowed us to manage all our maintenance activities in one place. Helps tackle costing/budget better and better maintenance scheduling...
  • SENTHIL

  • General Manager
  • Vickrah Plastics
It makes our work easy and systematize, big help to our company. Support are very friendly and active.
  • FERDINAND

  • Maintenance Head
  • Sourcing Links Est
It was good experience intrinsically all the requirements are covered in your software
  • SUDHAKAR

  • Vice President
  • AAR Consulting & services Pvt Ltd
Innomaint provides good service. The application is associated with minimal downtime. Customer care is excellent. Everything is good.
  • LIJIN S

  • Mining & Metals
  • GemcoKati Exploration Pvt. Ltd
We hold several long-term AMC with multiple clients for our services. Preventive Maintenance, Report Generation and Ticket Assignments to Technicians are effective with Innomaint. Feature richness, ease of use and reports are the primary reasons for us to choosing Innomaint.
  • SHARAD K

  • Asst Manager Planning & Control
  • Majees Technical Services LLC
Our overall experience of the application is Good. Most of the features in the market are available. Service post-sale and customer service are good.
  • VINAYAKUMAR M

  • Manager
  • KUEHNE NAGEL LLC
Innomaint is flexible, adaptable, user friendly and cost effective. It was a good experience monitoring, measuring and managing day-to-day maintenance operations for various facilities and contracts. The web version of the platform is also easy to handle for our technicians, supervisors & engineers.
  • JOJI J

  • Asst. Manager
  • Bahwan Engineering Co.
It is a good experience until now. The user interface of the application is good. It is very reliable and efficient in managing tasks and also gives an update on daily basis.
  • ANKIT S

  • Senior Project Engineer
  • Daifuku Co., Ltd

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