people whose companies do business with us or register for use of our software or our services (together referred to in this policy as “our service”).
1. The information we collect about you
When your company registers for our service, we collect the following personal information from you:
1.2 postal address, email address, telephone number and the commercial entity you work for;
2. How we will use the information about you
We gather this information to allow us to process your registration, process any requests you may make for our services, provide our services, and deal with any support issues. The relevant information is then used by us, our agents and sub-contractors to communicate with you on any matter relating to the conduct of your account and the provision of our services in general. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you as an individual. We or our agents and sub-contractors may contact you by post, email or telephone to ask you for your feedback and comments on our services or our product.
We may also wish to provide you with information about special features of our service and/or provide you with related information from third parties that we think may be of interest to you. If you prefer not receive this information, please send a blank email message to . If you agree to us providing you with marketing information, you can always opt out at a later date.
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. The information is used to track visitor use of the website and to compile statistical reports on website activity. For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function if you remove cookies from your browser.
As is true of most websites, we gather certain non-personally identifiable information from visitors to our website automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, click stream data and other fields.
We use this information to analyses trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
5. How we protect your information
We use a variety of industry-standard security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure. We also require you to enter a password to access your account information. Please do not disclose your account password to unauthorized people.
We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.
6. Payment Processing for InnoAssist
All payments made in respect to our InnoAssist Service will be processed by a third party credit card processor.
7. Access to your information and updating/correcting your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to . We may make a small charge for this service. We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example if you change your email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details by sending an email to . You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.
8. Sale of business
If our business is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
9. Your consent
By submitting your personal information, you consent to the use of the information as set out in this policy.
11. How to contact us